The one and only reason for a return for a refund is if any product that is drop shipped by a manufacturer is on back order, and you do not want to wait for it. In this and only this case, we will refund your money in full for ONLY the products on back order, or we will give you store credit worth the balance of your account.
All Other Returns
Any other product that we sell may be returned to us (at purchasers expense) if it is in NEW condition, in ORIGINAL packaging, and Postmarked within 15 days from shipping postmark.
When product is received, inspected, and approved a 10% restocking fee will be charged and the balance will be applied to the purchasers account. If it is apparent that the product has been used or is in any way no longer satisfactory for resale the item will be returned to the purchaser with an explanation and the account will not be credited.
Please contact us here before you return your product so that we have a record of it coming back to us, and we know to expect it. After you fill out the form you will be given the address to return the product(s) to.